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Some of Our Clients
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Top marks 10/10, Service was excellent, any queries I had were answered promptly, nice to deal with a company thats on the ball.The loft ladder purchased was excellent value and the ordering process by phone was carried out in a pleasant and efficient manner.
The ladder was delivered as promised in good condition.
I would recommend Midland Ladders.After researching which ladder I wanted to buy, I found Midland Ladders through an internet search. They had the best price and they gave me excellent advice over the phone. I bought it through their website and it arrived in perfect condition the next day even though we live right in the north of England. I have recommended them to several friends already! Thank you.A first class service all round. Fast delivery, quality product and excellent value for money..... Thank youGreat online experience - great product - has made my life easier and safer whilst hedge cutting - light enough to lift onto my roof rack but substantial enough to feel safe.The order process and fast efficient help I received was first class - especially when the ladder I wanted at short notice was not available.... suggestions were made, again not available, and finally I got just what I wanted. albeit a different make.
I see no way the service could have been improved. The staff were more than helpful and the ladders arrived on time as promised.
Well done.Ordered roof ladder to be delivered to my holiday home and needed on a specific day. Phoned to check stock and confirm arrangements then placed order on line. The correct ladders arrived on the correct day. 2nd time I have used Midland Ladders and frankly would not risk going elsewhere because customer service and product is spot on.A great product, exactly what we wanted. Very efficient and fast delivery. We were informed as to when the ladder would arrive and given a time slot which was really helpful. I would definitely recommend this companyGreat service, nice people who follow up. Definitely recommend to others.Great service,packed well,product works great. Instructions a bit sketchy. It would be easy to put the base platforms on upside down. Also hinges lock really positively which is what's needed in a fold-able ladder, but it might help with a longer lever to get hold of when operating the hinges,,just a suggestion.
Overall well satisfied with my purchase,great job Midland, rock on!The service was exceptional in terms of the delivery day. The quality of the ladder purchased was very good and was immediately put into daily use.
I would strongly recommend the company MLC for their professional service and customer information.Fast efficient and quality service all at a great price. I would strongly recommend this company and wouldn't hesitate to use them again.Order was delayed but the communication direct from the team was perfect - proper customer service without the premium price..These were the best on price, I was kept informed on the process of my order, when my ladders arrived they were well packaged. As for the ladders, they are really well made and feel sturdy, I have no regrets buying from Midland Ladder Co. and would buy from again, I have already given away my large double extension and some step ladders as they were getting in the way, plus with all the different ladders you can turn this one into you might not need any others.Brilliant service, it turned up when they say it would and the quality was as they said it would be.... highly recommended!NO need for any improvements , ladders came in perfect condition very fast , what more anyone could ask for ? Thanks very muchVery quick and easy to find, select and place the order for the stepladders I needed. I placed the order at a little after 3.00 pm and they were delivered before 9.30am next day! Price and quality were excellent too.Without doubt, this ladder supplier not only produces a first class product but has it delivered swiftly, nicely protected with a polyethylene wrap to prevent damage in transit.If I need further ladders, they will be my first choice.Absolutely delighted with the design & manufacture of the product.Now I have no excuses not to get on with the decorating!!Good website and could quickly find specific categories. Easy ordering process, very quick dispatch and delivery and the best price on the internet, what more could you wantExcellent product. Excellent Service. I made a mistake in my order, was able to ring first thing the next morning and still got next day delivery of the correct product.
The service felt personal and considerate. Spoke to two different people and both were the same.The service was what one dreams of and could not have been better. I was using the ladder within 24 hours of ordering it.Excellent price and excellent service was provided by Midland Ladder.
Ordering was simple and delivery was on time. Great organisation.Can't fault the service or product , would recommend to anyone .Excellent customer service. Highly recommendedGood product, efficient service, great delivery what’s not to like?I am delighted with my new ladder. It fits effortlessly in my garage and now that I am older It is light so that I have no trouble using it to clean out my gutters and the roof of my garage and paint the roof of my shed. I am very pleased with my buy and do recommend it. I can easily carry it wherever I go.Got what I was looking for. Easy to ask questions over the phone. Prompt delivery. Fair priceGreat service will use again goods arrived as arrangedGood company excellent product Exactly
as described Well pricedInformative website and fast order fulfillment. Excellent service.Easy-to-use site with lots of choice at competitive prices. Chosen ladders in stock and delivered very quickly, and on date stated. Good quality product. Would recommend company to others.On screen product information was excellent,ordering was very easy. The delivery was fast and on time. Would always recommend this company to others.Excellent product, well made. Delivery was quick. Excellent service. Thanks.Ordered and arrived almost immediately...
First class.Clear description of goods on website, competitive price, efficient delivery.A good, user friendly website, and yes, I was satisfied with the order procedure, customer support and would recommend Midland Ladder Co Ltd to othersVery helpful staff and product arrived on time, will use again.Excellent price and service, can't fault them. I've ordered a number of items now and I have no doubt I'll get back in the future.A first class service all round. Fast delivery, quality product and excellent value for money..... Thank youAll good, ladder exactly as described arrived next day as advertised,very good quality too.100% satisfied. One item was missing from delivery but sent by courier without any delay or question.Excellent product with good features and lightweight. Fast efficient delivery , on time and reasonable price. Will definitely use this company again and happy to reccommend any time.Flawless service from beginning to end. Easy to navigate website with great products.
Thank youGreat service and response to deliveries. I will use this company again and again, thanks for the great service.Ordering process was very quick and easy. Company kept in touch through out with delivery schedule and date of arrival. Very please overall with service and productDelivery prompt, excellent product. Planning another order soon. Absolutely nothing to complain about.Very good communication. Great price and fast delivery.Fast and effective, very well priced and would recommend to anyone.Can't fault your service. The ladder is better than expected, supplied at a competitive price and supplied earlier than expected. What more can I say?Excellent seller, the ladder was delivered next working day and was the best price i could find. Would use again.The service was what one dreams of and could not have been better. I was using the ladder within 24 hours of ordering it.Brilliant customer service needed it delivered on a day and they rang me straight away to sort things which was a massive help! The ladders are great so far, cannot fault them at all but I guess time will tell as I've only had them a few weeks!Absolutely perfect service. There was a minor delay with stock on the item we ordered, I was telephoned & advised, everything was done to ensure there was no disruption to delivery.
Outstanding communication & service. The product we received was perfectly described. Thank you for doing such a great job. Highly recommended.Excellent service. Order placed late on Monday was received on the Wednesday! This was the best item I have bought for a long time - does the job brilliantly and the communication as to where my order was in the system was exemplary. Highly recommended company.Midland ladders had the best deal i could find. advice was spot on, payment went without a hitch and the delivery etc was perfect.I called twice with queries prior to purchase and received excellent service on each occasion. My questions were answered excellently and without waiting in a long queue.Customer service advice and help on the phone very good. Ordering procedure straightforward, delivery on time. Very pleased with service and would have no hesitation in using and recommending Midland Ladders in the futureBest of the bestCan't fault your service. The ladder is better than expected, supplied at a competitive price and supplied earlier than expected. What more can I say?The entire process went very smoothly. There were no
issues with any part of it. The most difficult part was
choosing the ladder from the immense list of products
available. But that's no hardship. Great range with great prices and excellent delivery.
I would have no hesitation recommending the provider at allWe have used Midland Ladders to provide all of our ladders and steps for many years now. The product range is excellent, support and advice prior to and after ordering is spot on.
Availability has always been great for us, some orders have even been delivered the same day within hours of ordering!!My whole experience from start to finish was excellent and the best price I could find online.
So I am very satisfied with my purchase and the service I have received and would gladly recommend this company to friends and family.I am impressed with the quality of the products I purchased and the speed of delivery. I can't speak more highly of the service I have received so farSuper customer service. Best quality products. Definitely recommend.Having looked at my ladder retailers I decided upon Midland Ladders due to three things - quality of ladder, price of ladder, next day delivery of ladder.(not guaranteed)
The quality is excellent, and ladder arrived 8.30 am the next morning.
How do you beat that ?
That's impressive.
Have no hesitation to recommend this company to those want rigid, sturdy ladders at a great price. Beware buying inferior ladders elsewhere.The price was right. A considerable saving on the same product offered by an obvious competitor.
The office staff were friendly and helpful when I had to change the delivery date.Definitely recommend in fact I have already as I was so pleased with your prices and service and delivery response. Furthermore I was delighted to know that I am informed at all stages of the purchase process.
If you continue with these ethics and values you can never go wrong. no matter how successful you become please do not lose touch of these principles you go by now.An easily usable website - even for someone who knows nothing about ladders.
An efficient ordering process.
Delivery as promised.
A good, robust piece of equipment.
Thank You!I had been looking for some sturdy ladders for DIY use only but found the price far to expensive. However, I came across Midland Ladders website and was extremely impressed with both the price and quality of their product. They had exactly what I was looking for at a great price . The website and service was really good and could even speak to a customer service real person . The service was smooth and delivered on time . Great serviceFast delivery, product in perfect condition upon arrival, internet shopping as it should be.They were attentive when my product was delayed so very happy with their solving of problem by keeping me updated.Fast and efficient, thank you.Excellent value, good quality ladders, quickly delivered - would highly recommend.A very professional service easy to order online and excellent delivery times.Great service and speedy delivery.highly recommended very helpful
delivered next dayA complete hassle free serviceGreat advice and service. Very competitive price. Really fast delivery. Genuine product. Well recommended.Very good product - exactly what I was looking for. Good value, quick delivery - satisfied customer. Would definitely recommend.First class service, we would recommend Midland Ladders without hesitationFantastic service as always... super speedy and friendlyGood selection of ladders to choose from and very quick delivery.
I Now use Midland for all my ladder purchases.We are delighted with the excellent service we received from Midland Ladder Co Ltd. Thank you for a pleasant buying experience.Ordered and paid online, ladder arrived at the right place and time.
That should be the norm. Five stars !Service was excellentExcellent. Lots of information made it easy to select the right ladder. Good price, free delivery and very quick.The service was exceptional in terms of the delivery day. The quality of the ladder purchased was very good and was immediately put into daily use.
I would strongly recommend the company MLC for their professional service and customer information.Excellent customer service and communication and I would definitely recommend Midland ladders to othersGood quality product at reasonable price. Efficient delivery times. I would recommend to anyone.From my point of view you don't need any advice.
You have a well designed, easy to use website providing access to a wide choice of product.
Your price was the best on the internet.. and you delivered it when you said you would.
10 out of 10 - Top MarksGreat products, fast delivery. Will be using them again.Best price. Next day delivery. Would recommend Midland Ladders.Fast efficient and quality service all at a great price. I would strongly recommend this company and wouldn't hesitate to use them again.These were the best on price, I was kept informed on the process of my order, when my ladders arrived they were well packaged. As for the ladders, they are really well made and feel sturdy, I have no regrets buying from Midland Ladder Co. and would buy from again, I have already given away my large double extension and some step ladders as they were getting in the way, plus with all the different ladders you can turn this one into you might not need any others.easy to use website. first class products and quick no fuss delivery.Brilliant service, it turned up when they say it would and the quality was as they said it would be.... highly recommended!Great service no issues. Highly recommended.Excellent quality ladders we are glazing company and they are used every day this is the third set we have purchased.First class service and quality. I ordered a ladder, lock and stand-off, all of which were delivered as scheduled and are excellent. I would have no hesitation in recommending Midland Ladders.Very satisfied all round. Have ordered twice from you now and both times product arrived very quickly. Price was excellent too.No problem ordering very easy, delivery on time driver let us know in advance, best price as well. Happy days.Very helpful staff. Once order made fully aware of the status of order and delivery. Telephone contact to confirm a few point was very helpful and call answered promptly. Delivery of ladder was from manufacturer direct and it arrived well within the delivery slot.
Price was competitive and would recommend you to others..I would like to thank Midland Ladders. I have been using them for many years now
They have always delivered on time at the right price. I will and do recommend to others. .I ordered on-line,walked away from my PC and the phone rang"Can we deliver tomorrow".You just can't improve on that.Was very pleased to find what we wanted at lowest price on midland ladders website and that scaffolding came next working day in good condition.
I did make a phone call to midland ladders and found them to be polite and answered my questions,they also told not to accept product if there was any damage, which sounds obvious but gave me extra assurance that it was no problem to return.The service was exceptional in terms of the delivery day. The quality of the ladder purchased was very good and was immediately put into daily use.
I would strongly recommend the company MLC for their professional service and customer information.From my point of view you don't need any advice.
You have a well designed, easy to use website providing access to a wide choice of product. Your price was the best on the internet.. and you delivered it when you said you would.
10 out of 10 - Top MarksHave used Midland Ladders a few times now, their Prices are very competitive, their customer service is excellent and I would have no hesitation in recommending them to others,
Keep up the good work
ThanksTheir technical support, and desire to please, are second to none.Fast efficient and quality service all at a great price. I would strongly recommend this company and wouldn't hesitate to use them again.Easy to order. The scaffolding towers arrived in good condition. When I asked for a invoice for claiming back VAT, it was easily done. Great product. My builder likes the product so much he is going to buy one off me when the build is finished.I was impressed with the technical knowledge of the sales team and the prices quoted.Thank you for supplying my new ladder, which is the best and strongest one I've ever owned. The rungs are substantial and set at the correct angle, for a good foothold. You also fitted the articulated feet for me, so I feel extra safe now.
The order procedure was very smooth and customer service was perfect. So I can heartily recommend Midland Ladders to all. Thanks once again!These guys are always great and I've virtually given up looking at other suppliers.... We'll doneAn easy ordering process on line, followed by a quick and effecient delivery. The products were of good quality and fit our needs ideally.
I would certainly recommend this company to other interested parties.Great choice, the only one I could find with fitted articulated safety feet, easy to understand website, good price and 2 day delivery to west Cornwall. Very happy, thanksSpot on service. Good price for first-class equipment. Packaging secure, goods in A1 order on arrival. Particularly impressed with courier liaison, as delivery required rescheduling and that worked very well. Happy bunny.Bought a set of surveyors ladders and they were very good value for money, I looked around the web and the price from Midlands Ladders was very competitive. Very swift, free, delivery also. Highly recommended.I always use Midland Ladders for all things ladder.
Great value, customer service and delivery.
Outstanding!I have purchased several items from this company and found them to be excellent.Prices were very competitive indeed bearing in mind the quality was very good.Delivery time was first class and communication also,will continue to use them and would highly recommend to anyone out there.Simplest ordering and delivery I've had in a long time, dispatched on the day, delivered 2 days later and that can be hard for some companies as we are up in the north of scotland.I had never heard of Midland ladders and found them through a google search. After receiving my first delivery I am glad I did. Good communication, (automated in my instance) well packaged and fast shipping. Also cheapest on the net. Would recommend.Have always bought our ladders from them as they are keen prices and excellent quality quick delivery
No Hassles !Can't fault a thing - service was Brill from ordering to receiving the ladder itself, I called up too and the gentleman was very helpful in confirming my order.
Brilliant buy and excellent customer service - so Thank you Midland ladders :-)Very easy ordering, very fast transaction; and delivery time was exactly as promised. If all companies worked in the same way the Country would be in better shape!The service was very good
I received exactly what I ordered, something that doesn't always happen in on-line service.
The delivery day and time was a 100% perfect
I highly recommend this companysame ladder was available from several places however this was the most economic supplier. service was spot on - ladder was ordered and delivered exactly as promised and has worked flawlessly since installation.First class service, very easy to place an order and the product was delivered exactly on time. Would definitely recommend to other buyers.A good website leading to the purchase of a superb quality product at a good price - I am very much a satisfied customer.From the first call to the delivery the next day the whole experience was first class.Was contacted by a very helpful individual within minutes of the order to let me know I had ordered something I didn't need (secure feet for ladder). Items received very promptly and in very good condition considering the size of the items. First class service and the phone call demonstrated to me very clearly that the company were thinking about customer orders, not just "processing" them. Absolutely excellent.Nothing to add, have used midland three times now, service has been excellent every time. On all three occasions my order has been delivered next day which is astonishing. Will be back for more when i break these ladders!Ordered online, within 20 min got a phone call asking if I would like delivery tomorrow. Order arrived next day exactly as stated. Incredible service and a good value product.Brilliant service excellent quick and efficientALL ASPECTS OF YOUR SERVICE TOP NOTCHIf you need a top quality ladders of all types and sizes go straight to Midland Ladder Co Ltd brilliant service super fast delivery, keenest prices. I fully recommend MIC.Friendly and helpful staff on the phone. Lots of information given so that I knew the status of my order.
The goods I ordered where the ones that I received and they were packaged well and in good condition.Ordered around 10.30pm Sunday night, confirmed by phone Monday morning, delivered Wednesday lunch time. Excellent!I have purchased three times from this company and each time the results have been first class . I like the confidance they give there customers ,by asking them to reject the delivery on the arrival of there goods if they are not correct or damaged and tell the carrier to return the goods. I have recommend this company and will continue to do. Excellent service and products.Great company to deal with: excellent communication and immediate delivery.Excellent procedure, dispatch and delivery.
Definitely recommend you to others.
A first class service at a very good price.Super Quick delivery. Would recommend without hesitationFantastic service, I ordered the ladder early afternoon and it was delivered the following day. Very pleased with the quality. Highly recommended.Great service, extremely prompt call to ask my preferred delivery date - very fast dispatch. I've ordered twice from Midland Ladders now and would not hesitate to do so again (if I needed another ladder)I ordered on-line,walked away from my PC and the phone rang"Can we deliver tomorrow".You just can't improve on that.I ordered on-line,walked away from my PC and the phone rang"Can we deliver tomorrow".You just can't improve on that.keep on doing what you are doing, great product,great service.when your at the top, hang on tight.Great prices that are matched by the quality of service provided, with deliveries turning up as requested and complete.
.I would recommend Midland Ladder Co Ltd. The choice of ladders were exceptional. I searched for many products online but found that this company provided a varied selection of ladders that made my choice easy. The cost of the goods were very competitive. The ladder I purchased was cheaper than anything that I searched for that met my needs.
The ladder was delivered on time and was of a very good quality.Almost faultless although an unexpected early delivery. I ordered mid-day Friday and it arrived 07:45 on Saturday morning whereas I had been told to expect it on Monday. This got me out of bed and Parcel Force driver apologised and said they had a busy schedule so were delivering parcels early where possible).PROCAT 3ft (0.9m) Roof Ladder Extension
A 3ft (0.92m) extension piece weighing 2.2kg suitable for extending any of our PROCAT sectional roof ladders - fitted with strong aluminium spigots which slot into the bottom of our roof ladders and secure with a bolt and wingnut. Please note these extension pieces are not suitable for our double extending roof ladder.
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