Some of our clients
Top marks 10/10, Service was excellent, any queries I had were answered promptly, nice to deal with a company thats on the ball.
The loft ladder purchased was excellent value and the ordering process by phone was carried out in a pleasant and efficient manner. The ladder was delivered as promised in good condition. I would recommend Midland Ladders.
After researching which ladder I wanted to buy, I found Midland Ladders through an internet search. They had the best price and they gave me excellent advice over the phone. I bought it through their website and it arrived in perfect condition the next day even though we live right in the north of England. I have recommended them to several friends already! Thank you.
Great online experience - great product - has made my life easier and safer whilst hedge cutting - light enough to lift onto my roof rack but substantial enough to feel safe.
The order process and fast efficient help I received was first class - especially when the ladder I wanted at short notice was not available.... suggestions were made, again not available, and finally I got just what I wanted. albeit a different make. I see no way the service could have been improved. The staff were more than helpful and the ladders arrived on time as promised. Well done.
Ordered roof ladder to be delivered to my holiday home and needed on a specific day. Phoned to check stock and confirm arrangements then placed order on line. The correct ladders arrived on the correct day. 2nd time I have used Midland Ladders and frankly would not risk going elsewhere because customer service and product is spot on.
A great product, exactly what we wanted. Very efficient and fast delivery. We were informed as to when the ladder would arrive and given a time slot which was really helpful. I would definitely recommend this company
Great service, nice people who follow up. Definitely recommend to others.
Great service,packed well,product works great. Instructions a bit sketchy. It would be easy to put the base platforms on upside down. Also hinges lock really positively which is what's needed in a fold-able ladder, but it might help with a longer lever to get hold of when operating the hinges,,just a suggestion. Overall well satisfied with my purchase,great job Midland, rock on!
The service was exceptional in terms of the delivery day. The quality of the ladder purchased was very good and was immediately put into daily use. I would strongly recommend the company MLC for their professional service and customer information.
Fast efficient and quality service all at a great price. I would strongly recommend this company and wouldn't hesitate to use them again.
Order was delayed but the communication direct from the team was perfect - proper customer service without the premium price..
These were the best on price, I was kept informed on the process of my order, when my ladders arrived they were well packaged. As for the ladders, they are really well made and feel sturdy, I have no regrets buying from Midland Ladder Co. and would buy from again, I have already given away my large double extension and some step ladders as they were getting in the way, plus with all the different ladders you can turn this one into you might not need any others.
Brilliant service, it turned up when they say it would and the quality was as they said it would be.... highly recommended!
NO need for any improvements , ladders came in perfect condition very fast , what more anyone could ask for ? Thanks very much
Very quick and easy to find, select and place the order for the stepladders I needed. I placed the order at a little after 3.00 pm and they were delivered before 9.30am next day! Price and quality were excellent too.
Without doubt, this ladder supplier not only produces a first class product but has it delivered swiftly, nicely protected with a polyethylene wrap to prevent damage in transit.If I need further ladders, they will be my first choice.Absolutely delighted with the design & manufacture of the product.Now I have no excuses not to get on with the decorating!!
Good website and could quickly find specific categories. Easy ordering process, very quick dispatch and delivery and the best price on the internet, what more could you want
Excellent product. Excellent Service. I made a mistake in my order, was able to ring first thing the next morning and still got next day delivery of the correct product. The service felt personal and considerate. Spoke to two different people and both were the same.
The service was what one dreams of and could not have been better. I was using the ladder within 24 hours of ordering it.
Excellent price and excellent service was provided by Midland Ladder. Ordering was simple and delivery was on time. Great organisation.
Can't fault the service or product , would recommend to anyone .
Excellent customer service. Highly recommended
Good product, efficient service, great delivery what’s not to like?
I am delighted with my new ladder. It fits effortlessly in my garage and now that I am older It is light so that I have no trouble using it to clean out my gutters and the roof of my garage and paint the roof of my shed. I am very pleased with my buy and do recommend it. I can easily carry it wherever I go.
Got what I was looking for. Easy to ask questions over the phone. Prompt delivery. Fair price
Great service will use again goods arrived as arranged
Good company excellent product Exactly as described Well priced
Informative website and fast order fulfillment. Excellent service.
Easy-to-use site with lots of choice at competitive prices. Chosen ladders in stock and delivered very quickly, and on date stated. Good quality product. Would recommend company to others.
On screen product information was excellent,ordering was very easy. The delivery was fast and on time. Would always recommend this company to others.
Excellent product, well made. Delivery was quick. Excellent service. Thanks.
Ordered and arrived almost immediately... First class.
Clear description of goods on website, competitive price, efficient delivery.
A good, user friendly website, and yes, I was satisfied with the order procedure, customer support and would recommend Midland Ladder Co Ltd to others
Very helpful staff and product arrived on time, will use again.
Excellent price and service, can't fault them. I've ordered a number of items now and I have no doubt I'll get back in the future.
All good, ladder exactly as described arrived next day as advertised,very good quality too.
100% satisfied. One item was missing from delivery but sent by courier without any delay or question.
Excellent product with good features and lightweight. Fast efficient delivery , on time and reasonable price. Will definitely use this company again and happy to reccommend any time.
Flawless service from beginning to end. Easy to navigate website with great products. Thank you
Great service and response to deliveries. I will use this company again and again, thanks for the great service.
Ordering process was very quick and easy. Company kept in touch through out with delivery schedule and date of arrival. Very please overall with service and product
Delivery prompt, excellent product. Planning another order soon. Absolutely nothing to complain about.
Very good communication. Great price and fast delivery.
Fast and effective, very well priced and would recommend to anyone.
Can't fault your service. The ladder is better than expected, supplied at a competitive price and supplied earlier than expected. What more can I say?
Excellent seller, the ladder was delivered next working day and was the best price i could find. Would use again.