24 hour FREE delivery at a time to suit you
You've told us that...
- Speedy and efficient delivery is vital.
- You need to know when your goods are going to arrive.
Midland Ladders' delivery service:-
- agrees with you a convenient day when you will be available to inspect and sign for the goods
- offers you immediate dispatch on most orders with FREE 'next working day' delivery on any weekday you wish to nominate Mon-Fri, between the hours of 8.30am to 6.00pm
- offers you Royal Mail delivery on smaller items in 2-3 days
- notifies you quickly if any items are out of stock
Non Standard Deliveries
We can deliver on Saturdays before noon or before 10.30 and to offshore UK islands and Ireland but we have to charge for these premium services.
Our sales team will be pleased to quote you for your specific delivery requirements. Please call us on: 0121 430 3561.
Made to order products such as mobile steps and some scaffold towers are not available on a next day service and you will be contacted by our sales team with an estimated delivery date for these items.
To get the best from us...
After placing an order please telephone our sales team quoting your order number so that we may verify availability and confirm your preferred delivery date.
AND PLEASE…
When your goods arrive it is important that you check that the items are in good condition and the quantity of items received corresponds to the quantity you are signing for. In the unlikely event that your goods have been damaged in transit, you must refuse the delivery and contact our sales team immediately in order that we may dispatch a replacement quickly and minimise your inconvenience.
Please inform us promptly of any shortages so that we may take the matter up with our couriers and trace the missing items. We must emphasise the importance of checking your goods thoroughly at the time of delivery as you are signing for them in good condition. Please make sure they are.
Signing "Unchecked", "Not Checked" or similar is not acceptable.
OUR LAWYERS INSIST WE TELL YOU…
Once a specific delivery day has been agreed, we will make every reasonable endeavour to ensure your goods arrive on that day. However, we shall not be held liable for any consequential losses, damages or expenses incurred by you the purchaser or any third party arising directly or indirectly out of late or non delivery of your order or part thereof.
Title and risk in the goods shall pass to you the purchaser upon delivery and receipt by our courier of a signed delivery note.
Please understand that items ordered and delivered, but refused at the point of delivery for reasons such as " too heavy", " too long", " too short" or "not suitable" will only be credited when the item is returned to us by our courier in an undamaged & saleable condition. The cost of the goods will then be credited in full, less the cost of return carriage to our warehouse. Please therefore, check all sizes, weights & descriptions carefully prior to ordering.
